Frequently Asked Questions

OraPen supplies high-purity research peptides and compounds in lyophilized powder form for laboratory research applications. Browse our catalog for the full listing of available compounds.

All compounds are supplied as lyophilized (freeze-dried) powder in sealed, sterile vials to preserve stability during shipping and storage.

Every batch undergoes rigorous quality control including HPLC analysis and mass spectrometry to verify purity and identity.

Our products are intended solely for laboratory research and educational applications and are not intended for human consumption or veterinary use.

Most orders are processed within 1–2 business days and shipped from California.

Yes. All orders are shipped in plain, unbranded packaging with no visible references to the contents on the outside of the package.

The Starter Research Kit is designed as a convenient supply bundle for laboratory research workflows. Kit contents may vary based on selected options, but may include:

• Research peptides in lyophilized form
• Bacteriostatic water
• Sterile vials
• Laboratory supplies
• Alcohol prep pads
• Optional bacteriostatic water, if available and listed on the products page

Specific kit contents vary by product selection. Please check individual product listings for exact contents.

No. OraPen products are sold as research-use supplies and accessories only. They are not sold for human or animal use, medical use, diagnosis, treatment, or therapeutic application.

Store lyophilized compounds in a cool, dry environment away from direct light. Once reconstituted, follow standard laboratory storage protocols for your specific research application.

Please contact us at Support@orapen.co with your order number and clear photos of the issue. We'll review the situation and help resolve it as quickly as possible.

If your order has not shipped yet, we'll do our best to help. Please email Support@orapen.co as soon as possible with your order number and requested change.

Yes, we try to accommodate international orders when possible. Availability depends on the destination country’s import rules, shipping restrictions, and applicable regulations. Before placing an international order, please email Support@orapen.co with your country and the items you’re interested in so we can confirm whether shipping is available.